Updated: February 2019

Inner Banks Inn a bed and breakfast in North Carolina strives to ensure that its services are accessible to people with disabilities and is committed to making our website accessible to people with disabilities. We have been investing a significant amount of resources to help ensure that our website is easier to use and more accessible for people with disabilities, we have a strong belief that every person has the right to live with dignity, equality, comfort and independence.

Improvements we have made and continue to make to website make it accessible for impaired users as per the World Wide Web Consortium’s Web Content Accessibility Guidelines 2.0 Level AA (WCAG 2.0 AA) we expect to have addressed any remaining issues we have control over soon. We test the site with various tools such as Wave (https://wave.webaim.org/), Koa11y and aChecker (https://achecker.ca). We will continue to make every effort to meet evolving accessibility standards.

Accessibility on Innerbanksinn.com

InnerBanksInn.com makes available the UserWay Website Accessibility Widget that is powered by a dedicated accessibility server. The software allows InnerBanksInn.com to improve its compliance with the Web Content Accessibility Guidelines (WCAG 2.1).

Enabling the Accessibility Menu

The InnerBanksInn.com accessibility menu can be enabled by clicking the accessibility menu icon that appears on the corner of the page. After triggering the accessibility menu, please wait a moment for the accessibility menu to load in its entirety.

Reservations & Bookings

Currently our reservation system does not meet AA standards of WCAG 2.0. This is something we will continue to address with our reservation company, so that it too will be accessible to people with disabilities in the future. We notify guests on our booking engine that when booking our ADA accessible room, Room 17 that guests with a disability will have preference. If you find that the room is already booked, and we still have other availability, please contact us by phone: (252) 482-3641 or email: hello@innerbanksinn.com and we will work to move any non-disabled guest to another comparable room when there is one available.

If you find you are having difficulty determining availability or booking an accommodation via our online system, please contact us at the links below and we will be happy to assist you directly.

Disclaimer

InnerBanksInn.com continues its efforts to constantly improve the accessibility of its site and services in the belief that it is our collective moral obligation to allow seamless, accessible and unhindered use also for those of us with disabilities.

Despite our efforts to make all pages and content on InnerBanksInn.com fully accessible, some content may not have yet been fully adapted to the strictest accessibility standards. This may be a result of not having found or identified the most appropriate technological solution.

Here For You

If you are experiencing difficulty with any content on InnerBanksinn.com or require assistance with any part of our site, please contact us during normal business hours as detailed below and we will be happy to assist.

Contact Us

As we continue to improve our website functionality, we appreciate your concerns and suggestions. We welcome impaired uses to share accessibility issues you may find. If you wish to report an accessibility issue, have any questions or need assistance, please contact InnerBanksinn.com Customer Support as follows:

Phone: (252) 482-3641
Email: hello@innerbanksinn.com

Currently we offer the following additional amenities for guests with disabilities:

We have one ADA accessible room that is available for guests with disabilities and is in the historic Pack House. The room has a wheelchair ramp and is located on the first floor with a private entrance. The bathroom has a walk-in shower with handheld showerhead and seating. The room is wide enough for a wheelchair to be used and we can remove or move furniture should the need arise.

Parking

We offer one ADA parking space near the main entrance of the Pack House on a level plane. Due to the historic nature of the inn including the date it was built and the date of our last remodel many of our common areas, business center areas and hospitality areas are not accessible to disabled guests. We are more than happy to meet you curbside and assist you with check-in and take you to your room.

The route from the parking area to your room is flat and is easy accessed by a wheelchair or walker.

Doorways

Entranceway doors are 36 inches in width with large handle doorknobs for ease of opening.

Public Restrooms

Due to the historic nature of the Inn, we do not offer a public restroom in any of the check in area, common spaces or business center that is ADA accessible, as the business center as all of these spaces are accessible only by stairs. The bathroom in the guest room is accessible by a wheelchair and is just a short distance from the parking.

ADA Signage

There are no braille signs anywhere in the inn.

The inn offers no elevators because of it’s historic nature, or braille features.

Food Service Areas

Our fine dining room, The Table at Inner Banks Inn has a ramp entrance and enough room inside to maneuver a wheel chair. Our dining tables are at the correct height for a guest in a wheelchair.  We do not offer our menus in brail, but our servers are happy to go over all the menu items with guest and answer any questions. The historic nature of this building does not allow for bathrooms that are ADA accessible.

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