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Inn Policies at Inner Banks Inn

Room Rates

Daily room rates are based on single or double occupancy and are subject to change based on availability, holidays, and special events. A full breakfast is served from 7:30 to 9:15 AM daily. In rooms where it is permitted, additional guests above normal occupancy will be charged $30 per person, per night. This helps us offset the extra costs accumulated during your stay like breakfast, linens, and housekeeping.

Deposits

At the time of booking, a 50% deposit will be required. An accommodation containing a one-night stay will need to be paid in full at the time of booking. Any reservation with a package, tickets, or add-on is required to be paid in full at the time of booking.

Cancellations

Because the Inner Banks Inn is a small property, cancellations significantly affect our business. Cancellations for standard reservations must be made two weeks prior to your reservation date. If you need to cancel your reservation within this window it will result in forfeiture of the deposit. The following are the ONLY exceptions to our cancellation policy:

  • We will try and resell the room, and if we are successful will be more than happy to refund the deposit.
  • You are welcome to send a friend or family member in your place.
 
Check-in Time

Check-ins are from 3 PM – 7 PM. Early or late arrival arrangements may be made with prior notice.

Multiple Room Reservations

When booking a multiple-room reservation block, a special room code is created so guests may easily book online. Guest payments need to be completed no later than 30 days prior to the special event. Any rooms not paid for are the responsibility of the booking party. Guests making multiple room reservations will be responsible for any and all nights NOT claimed or paid for.

Cancellations on Holiday Weekends, Special Events, and Candlelight Tour require a 30-day notice, and Multiple Room Reservations and Room Blocks for weddings, family gatherings, special groups, and corporate off-sites, require an eight-week notice.

ROOM BLOCK RESERVATIONS

The host of your event has reserved the entire Inn or individual house for their event, and you are a member of a very limited guest list they have selected to stay on the property with them. When you accept their invitation to book your reservation, you are sharing in their cost of the entire Inn’s rental for their Edenton Destination Wedding. If you are unable to keep your reservation with your host that invited you to share their experience, contact them right away so they have the opportunity to ask someone else to take your place. Since the host has secured the Inn exclusively for their guests only if you cancel your reservation, your room is not available for sale to the general public and any unpaid balance from your reservation becomes the responsibility of the host; therefore, we are unable to provide you a refund for any part of your reservation without the written approval of the contracted host.

If your reservation is a part of a room block for an event such as a wedding or other special event or function of a business or personal matter AND THE DATE IS CHANGED due to a need to reschedule the event or function, your reservation along with the entire room block is moved to the new date.

Due to the high demand for Easels in the Garden, Pilgrimage Tour of Homes, and Christmas Candlelight Tour, reservations are required to be paid in full and are not refundable.

Gratuities

In response to inquiries from our guests, please note that staff members are permitted to accept gratuities. Gratuity recognition is welcome for exceptional service for any of our staff members and service teams.

Alcohol

Due to North Carolina Liquor Laws, all alcoholic beverages consumed on the Inn’s property must be purchased from the Inn. A drink menu is available in each room. We are happy to serve you wine, beer, or spirits from our full bar menu upon request. Limited hours may apply.

Payment Options

We accept Visa, Mastercard, Discover, and American Express as forms of payment. A limit of one gift card/certificate from approved third-party sites may be applied to room reservations only.

Smoking Policy

Inner Banks Inn does not allow smoking inside any of our buildings. Any and all violations will result in an automatic $250 fine charged to the credit card on file. Smoking is allowed outside on our porches only.

Pets

We love our dogs and yours, too! Our two dog-friendly rooms are the Martha Edwards Suite and Tillie Bond Suite located in the Tillie Bond Cottage. Pets are also welcome on the patio at our onsite restaurant, The Table at Inner Banks. Out of consideration for our future guests and their unknown allergies, we are unable to accept pets in any other rooms or suites. A non-refundable charge will be added to the reservation of $50 per dog, per night. The maximum number of dogs per room is two.

Please keep your pet on a leash, and pets are NOT ALLOWED in the Dining Room or common inside areas. Please use the “Do Not Disturb” sign to alert housekeeping staff when your pet is left alone in your room. Pets must be accompanied with a carrier/kennel/crate/pen; no exceptions, please.

Damages

Guests staying at the Inner Banks Inn are responsible for treating our accommodations and everything in them with respect. Bicycles are not permitted inside the buildings. All rooms are checked before and after each stay for damages and missing room amenities. The credit card on file will be charged for any and all damages and/or missing items that do not fall under “normal wear and tear.” There is a $25 fee for Non-Returned keys.

Children

Well behaved children are welcome. Children ages 5 and under stay complimentary when in the same room with a parent. For additional guests, ages 6 to 12, the extra person fee is $20. We respect that most of our guests come to our inn for a romantic getaway; therefore, children are to be supervised at all times.

Privacy Policy

Our Mission

At Inner Banks Inn, we are dedicated to protecting your privacy and safeguarding your personally identifiable information.

Information Collection

Our main purpose in collecting your personal information is to provide you with a streamlined experience in making reservations at Inner Banks Inn. We only collect information about you that we consider necessary for achieving this. Personally identifiable information is only obtained when making a reservation.

We sometimes use data collection devices such as “cookies” on certain pages of the Site to measure effectiveness and safety. A “cookie” is a small file that gets placed on your hard-drive that helps us provide our services. You are free to decline cookies if you choose too.

Security

At Inner Banks Inn, we take security seriously. When users make a reservation we use every precaution to safe guard it online and offline.

Your payment and personal information is always safe. Our Secure Sockets Layer (SSL) software is the industry standard and encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read over the internet.

Policy Modifications

Inner Banks Inn may amend this Privacy Statement from time to time in order to meet changes in the regulatory environment, business needs, or to satisfy the needs of our guests, properties, strategic marketing partners, and service providers.

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